Accessibility Statement

Al Hilal Bank PJSC is committed to ensuring digital accessibility for People of Determination and Consumer from Vulnerable Groups. We are continually improving the user experience for everyone, and applying the relevant accessibility standards.

Conformance status

Current accessibility standard of the site:

Web Content Accessibility Guidelines (WCAG) 2.1 level AAA.

Current accessibility standard of the site:

Partially conformant: some parts of the content do not fully conform to the WCAG 2.1 AAA accessibility standard, but we are committed to making the necessary improvements in due course.

Known accessibility issues:

Despite our best efforts at all times, some users may experience issues. This is a description of known accessibility issues. Please contact us if you observe an issue that is not listed.

Text spacing

Text spacing

Using markup languages, no loss of content or functionality occurs on the website by setting different style properties to enhance access.

Color contrast

Color contrast

Minimum contrast ratios between text and background colors have been implemented. A 4:5:1 contrast ratio for text smaller than 18 point (or 14 point if bold) and a ratio of 3:1 or greater for larger text has been designed from the outside to meet WCAG 2.0 Level AA criteria.

Browser zoom

Browser zoom

Our website ensures there is no loss of content or functionality when viewing on higher zoom levels such as 200%

Screen reader

Screen reader

To be accessible by screen readers, Al Hilal Bank includes ARIA attributes to translate various elements into standard screen reader controls.

Compatibility with browsers and assistive technology

This site is designed to be compatible with the following browsers:

  • Google Chrome
  • Microsoft Edge
  • Safari
  • Mozilla Firefox

This site is designed to be compatible with the following assistive technologies:

  • Read Speaker


Accessibility of this site relies on the following technologies to work:

  • HTML
  • MCSS
  • Javascript

Assessment methods

Al Hilal has assessed the accessibility of this site using the following method(s):

Self-evaluation: the site was evaluated internally
External evaluation: the site was evaluated by an external entity not involved in the design and development process.


Accessibility Controls

Text to voice

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